Cocoon COVID Procedures
Welcome back to Cocoon, we’ve missed you and can’t wait to welcome you back to the salon. To help make you feel at home we have set out all the important info you need to know prior to your appointment below.
Although restrictions are easing from 19th July we have decided to keep all our procedures in place for now. Please therefore ensure you continue to wear a face covering when at Cocoon. We appreciate this is uncomfortable but hope you understand.
In Salon Changes
Please excuse our appearance at this time as we have installed new COVID secure screening for your protection and safety.
Patch Tests
Many of us have tried at home box dyes during the period salons have been closed. If you have please ensure you have a patch test before any colour service. Patch tests are also required if you have not had a colour service in the last 6 months at Cocoon. We also advise a patch test if you have been diagnosed with a new medical condition. See our patch test page for more details.
What to Expect in Salon
Firstly it goes without saying but is very important. If you feel unwell please do not attend your appointment. Coronavirus symptoms include high temperature, new continuous cough, sudden loss of taste or smell.
Please do not arrive early (or late!) we have limited waiting spaces due to distancing rules so if you do arrive early please do not be offended if our team ask you to pop back in 5 minutes.
If there is a queue at reception please wait outside. We have marked waiting areas outside in the unlikely event of a queue.
The first in salon change you will notice is that all our team are wearing masks. Clients are also required to wear masks or face coverings unless you are unable to do so.
Please use our hand sanitiser which is situated at reception and also on each styling point.
You will also notice increased screening for your protection.
Drinks/Snacks
We are pleased to now be able to offer you our normal drinks and snacks service. Menus are available at each styling point.
Prices
Unlike many other salons we have not raised our prices. Our costs of operation have increased due to additional safety measures and our capacity has decreased but our prices remain the same.
